1. Your booking
Once you have made a provisional reservation with us, we require you to complete our booking form. This must be signed by the first named person on the booking form (the party leader), who must be at least 18. All correspondence is sent to the party leader who is responsible to us for all payments in respect of the booking. Confirmation of your accommodation booking will be sent to you via e-mail or post within two weeks of receiving your booking form and deposit.

2. Payment
A deposit of £100 of the total of your accommodation rental must be paid at the time of booking. If you book within eight weeks of departure the full amount is due immediately. The balance of your holiday cost is due not less than eight weeks prior to departure. This date will be shown on the confirmation invoice. If all payments due are not paid in full and on time, we reserve the right to treat your holiday as cancelled by you and retain the deposit held. You will also be required to pay the cancellation charges as specified in clause 4.

3. Your holiday accommodation
This is reserved exclusively for the people named on the confirmation invoice and no other persons whatsoever are permitted to stay there unless this has been agreed with us in writing and appropriate payments made. Local communities expect certain standards of behaviour; clients are required to observe them. You must vacate the property during the morning on the day of departure to enable cleaning and preparation to be completed prior to the arrival of new guests. This is normally 10am.

Should you be responsible for any breakages/damages/loss of any items during your stay and/or any extra cleaning deemed necessary to put the holiday accomodation back to an acceptable condition, a charge will be made locally or be deducted from your security deposit. The amount to be deducted will be at the owners discretion depending on each individual case. In extreme cases we also reserve the right not to refund any monies.

4. If you cancel your holiday
Further to clause 2, if you or any member of your party cancels the booking, this must be done in writing by the party leader and sent by registered post. All cancellations are subject to a charge payable by you. This is expressed below as a percentage of the total accommodation rental. Cancellation received before departure: More than 56 days Deposit only, 56-43 days 30%, 42-29 days 50%, 28-15 days 75%, less than 14 days 100%.

5. If we cancel your holiday
It is highly unlikely that we will have to cancel your holiday, but in this unlikely event you will receive a full and quick refund of all monies you have paid to us. Important note: Compensation will not be payable if we are obliged by force majeure to change or cancel your holiday. In these booking conditions, force majeure means war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, flood, adverse weather conditions or any other circumstances beyond our control. Please note that we cannot be held liable for loss of main services such as electricity or water supplies, nor any actions taken in the vicinity of your accommodation by any authority over whom we have no control. Similarly, you should be aware that there may be occasions when an advertised facility is either modified or not available. Such situations may be dictated by local circumstances, necessity for maintenance, unsuitable weather conditions and other circumstances beyond our control. If we are advised of this, we will endeavour to inform you in advance, but cannot be held liable in such circumstances.